Tag Archives: Brand Awareness

Business, Economy, Marketing

Not Marketing On Social Media? You’re Playing With Fire

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On my other website, Boston Auto Blog, I’ve discussed the importance of having a sound social media marketing strategy for car dealerships, but it’s essential for any industry. Over the past three months I’ve spent much time looking over companies’ social media strategies, while also taking notes on the businesses who aren’t taking social media platforms seriously. The findings were alarming for the businesses who weren’t consistently posting content, engaging with followers, or didn’t have any social media presence. We are now living in a time where marketing on Facebook, Instagram, and Twitter are vital, similar to when big conglomerates moved to neighborhoods, killing the small businesses off in the process.

As in the early days of the shopping mall and companies who could market, advertise, and mass produce products on a grand scale, new businesses who have the foresight of marketing on social media are stealing market share away from local perennial powerhouses. In 2015, it’s a friendly environment for young startups because they can use social media to their advantage as the virtual word of mouth. They can engage with followers even before their doors open, update their future customers on news regarding their startup, and already make an impact before their grand opening. The local stores with a strong tradition of being a great place to shop at is no longer good enough, especially if they’re not using Facebook or any other platform.

This year, there has been a new car dealership that’s moved into the local area. Months ahead of time they were posting updates and promoting their dealership with Facebook ads, so when the doors were finally ready to open, they had immediate customers. In turn, some dealerships in the area started scrambling and began promoting their Facebook fan page, but it was too late. The new dealership was not only promoting, they were also posting native content of their showroom, cars, nail salon, and memorabilia store. So far after 6 months since their grand opening, they’re by far the most popular dealership and have a following of over 8,500 fans on Facebook, which is more than dealerships who have been open for decades.

Traditional businesses who operate the old-fashioned way are playing a very dangerous game. By not going digital and updating their marketing strategy, they’ll get beat by the companies who are primarily marketing on social media. In fact, I haven’t seen one commercial from that dealership. Their popularity arose from word of mouth, social media marketing on Facebook, Instagram, and Twitter, and engaging with the local community. They were already a member of the neighborhood before the store even opened, and no one can deny that it had an impact on the local area.

Social media marketing will continue to help grow the companies who use Facebook, Instagram, and Twitter effectively, and will kill off the businesses who don’t take social media seriously. It’s already become apparent that this new dealership is taking business away from other showrooms in the area. For any company out there, the new kid on the block who is reaching out to the community should be putting fear in the hearts of the hometown boys who’ve owned the local turf for decades. You either update your marketing strategy, or you’ll be forgotten like the town diners and local stores that were eaten up by companies who could advertise on a mass scale.

Marketing on social media is serious. Without a sense of urgency, and not putting in the time and dedication to grow your Facebook, Twitter, and Instagram followings, you’ll be opening the door for others businesses who understand the importance of online marketing, and they’ll gladly take your customers away from you.

Business, Marketing

Instagram And Pinterest Will Change How We Shop

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Remember the days when you’d get a catalog in the mail, or you subscribed to a store and received online catalogs which influenced your buying decisions? With the existence of social media, and platforms such as Instagram and Pinterest, that’s all beginning to change. Pinterest, more than Instagram, has become the social media outlet where 32% of users plan to go buy what they pinned, while 30% said they’d take the next step in the buying process and purchase what they viewed on an online store, according to a recent study done by Millward Brown Digital. We’re slowly beginning to see changes in buying habits and behaviors, and it all starts with visualization.

Why are Instagram and Pinterest so compelling from a consumer’s standpoint? For industries such as home improvement, home decor, and clothing, visualization has become key to online marketing success. People who need new bath or kitchen fixtures no longer have to look through a catalog and find what looks good. On Pinterest, people can now see what those products look like in a bath or kitchen setting. They can visualize and see themselves in that room instead of being given a photo of the product with a white backdrop.

As the old saying goes, “A picture is worth a thousand words” and it can’t be more true for marketers and businesses on social media in 2015. The reason why Instagram is successful is because of the editing and filters done by users to make pictures really stand out. Not only are they great to look at, but they’re beginning to influence consumers in multiple industries. You’ve probably seen Millennials on Twitter sharing photos of cars, houses, and pictures of happy couples with the caption, “Life goals”. When did this all come about? Nice cars, houses with luxury interiors, and happy couples could always be found on television, in a magazine, or through a search engine. Why now has every 20-35 year old become enamored with pictures displaying luxury and happiness?

Pinterest, Instagram, and to an extent Youtube is where this craze for virtual visualization has come from. Similar to the days of the first movie with sound or first television that brought color to screens, people want more. Back in the early to mid 20th century people wanted sound and color to help make movies and television shows more appealing and easier to watch. Today Instagram and Pinterest have given consumers pictures with real life settings where they can see themselves owning that car, living in that house, or being happy with their significant other. That’s why Pinterest is seeing a combined 62% of users making buying decisions online, or being influenced to buy a product in the store. Those pictures are almost a trial version for consumers, where they can see what looks good in their house and if it’s worth purchasing to make their homes look the same as the one in the picture.

With all this being said, Pinterest and Instagram are opening the door for virtual reality and point of view videos. Instead of seeing someone in front a camera reviewing a product, first person videos is where the imagination of consumers goes one step further. If you’re interested in buying a car, you can find multiple car reviews on Youtube, with similar presenters all saying the exact same thing, with the same camera angles, and none of them can find a way to be different in any way.

However, Winding Road Magazine offers viewers point of view videos with a first person look behind the wheel. The sound systems they use make it possible for people to hear exactly what the driver is. Since the cameraman doesn’t say a word, viewers can put themselves in his shoes and imagine themselves in that car. With over 150,000 subscribers and over 50,000,000 views, Winding Road Magazine is well ahead of the curve when it comes to the next era of technology and social media marketing.

Visualization is becoming a major factor in buying decisions. If you’re posting pictures of your products with white backdrops, your content may not be as effective as the company who is using photos of their product in a real life setting, such as a living room or kitchen. Virtual reality will be made possible thanks to GoPro cameras and technology coming out next decade. More importantly though, right now in 2015, you must use Pinterest and Instagram to your advantage and give your customers exactly what they want; a visualization of your products.

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Blogging, Business, Economy, Marketing

Effective Social Media Marketing Starts With the Person Behind the Account

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Effective social media marketing all comes down to the level of intensity, passion, and love for the product, business, or service your company is offering. If you don’t believe in the product, are unsure whether it will sell, or have very little interest in what you’re selling, I can guarantee you will not see the results you are hoping for. A business owner, Youtube vlogger, blogger, or social media manager’s passion for what they’re selling, talking, or writing about is present in their work. If they love what they’re doing, it will be shown through the quality of their work.

The person behind the social media accounts, whether they’re the marketer or the business owner, take on the business’, blog’s, or website’s brand. That brand is constantly being shared through the statuses, pictures, and tweets, and the passion that the social media manger has for whatever is being sold or shared will ignite others to respond and take a closer look at what your company does or what your website talks about. Social media has become the face of the company’s brand. While you, along with what you post, is the heart and soul. If you write or share content that comes directly from the passion you have for the subject, you will get noticed.

This coincides with the amount of times you should post on your social media pages. People always ask, “How many times per day should I post content on my accounts?” My answer is, if you truly love and believe in what you’re selling, the number of times you post no longer becomes an issue because you’ll always find interesting content to share with your followers.

On Twitter, why are some entrepreneurs better at maintaining their large group of followers while others become the occasional tweeter who just shares content but nothing more valuable? Some would say lack of time, but if you truly love your business you most likely want to talk about it to anyone who wants to engage in a conversation. Who knows, you could learn something from your followers by listening to them and engaging in two way conversations.

Social media marketing really does come down to the passion you have for your business, service, or product. Being apprehensive and shy towards reaching out to potential clients and customers becomes less of a problem when your truly believe in what you’re offering to make their lives and businesses better. Just as when we were in school, we never put in the effort to do better in the subjects we hated or had no interest in. But those classes that made us think, be creative, and formulate new ideas were what got us through school.

Whether it’s a hobby or the line of work you do, social media is the tool that helps us reach out to like-minded individuals, clients, and customers who will walk into your store’s doors or buy your products online. It’s imperative that we use social media to our advantage and see a ROI that you’ll never get from traditional forms of marketing.

Marketing

Marketing Your Business Or Product Through Storytelling

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BuzzFeed
Scott Beale / iWoman / CC BY-NC-ND

In this day and age, the last thing you probably want to see from companies is an annoying ad that jumps on your screen that slows you down from watching a video or reading an important article. We’re now living in a time where businesses don’t have to waste money marketing with written ads, TV commercials, outdoor marketing, or even email marketing, which has seen a decline in effectiveness since social media’s emergence. With that being said, these same businesses can make a two minute video that captures your attention and emotions towards a particular product and make those two minutes worth your time. However, businesses don’t capitalize on storytelling, despite the fact that they have all the tools at their disposal.

Toyota paired up with Buzzfeed to create a funny two minute video comparing your first car, which was probably a lemon, and your real first car that’s new, clean, and cool to look at. By comparing how we treat both cars, any driver can relate. My first car had no power windows, no power locks, and a horrible sound system. I didn’t care if was clean on the outside, all that mattered was that it drove. But when the new car came around, you can believe that there were strict rules about eating and drinking in the car. This video was promotion for a Toyota Corolla, and by creating that emotional connection, viewers could easily relate. Plain and simple this was a car ad masked by using Buzzfeed to help promote the car by telling a story.

The question that I’ve asked myself is why aren’t other car companies or even businesses doing this? It’s one thing to create a cute 30 second TV commercial, but it’s quite another to get a reaction to a longer, well thought out video that gets immediate results. I’m not interested in a Corolla, but for 20 somethings who are in need of a car, they may consider buying the Toyota because of Buzzfeed’s marketing and storytelling that got the viewer thinking and made them reminisce about the old days.

As a business owner of a web design company, BostonWebWorx, I know the difficulties of trying to create a website by yourself. It’s not easy, and most web design books don’t help because they assume that you have some understanding of the basics, which we all know we weren’t taught in school. By once being that teenager trying to create his first blog and spending more time on the appearance than the content, I know that feeling and frustration. With my business and team I’ve assembled, web design has become very simple, and best of all, because we use WordPress designs, there’s less hassle and no headaches for you. Google analytics and SEO are already taken care of, and if you want to change the content a few months later you can easily do so when you log into your account.

Because I can relate to the customers, I know where they’re coming from, I understand their frustration, and I can offer them a website they’ll be excited about. Just as the Toyota Corolla ad through Buzzfeed, they knew who they were targeting, understood their frustration, and offered a solution by showing off their Corolla to the audience they know are in need of a car. That’s how you market through storytelling. Most ads that you see on TV don’t create any connection which is why they don’t see a strong ROI. You need to tell a story, and with social media and Youtube you can accomplish that.

Business, Economy, Marketing

Is Social Media Becoming The Digital Golf Course For Business?

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Golf Course: West Virginia

Golf Course: West Virginia

The Internet and social media have changed how we do business, connect with other professionals, and communicate within the digital world that has been created and continues to evolve today. Prior to Facebook, Twitter, and Linkedin’s existences, business was conducted through multiple avenues that required one to either travel, visit an office, play on a golf course, or have lengthy discussions on the phone or in person. Today, business decisions can be made with a click of a button, instant messaging, talking back and forth on social media platforms, and video conference calls. While many still do business as if it was 2003, heading into 2015 there are more time and cost efficient ways that can close deals within minutes.

Marketing isn’t what it used to be. What was once a “push and sell” philosophy has become more personalized and down to earth where both sides of a deal need to be familiar with each other and create a business relationship. That wasn’t completely necessary in years past. We live in the social media age where everything has become “social”. You can connect and follow a CEO who runs a business a few blocks down the street from where you live, and almost instantly create some form of a friendship through mutual interests if communication takes place.

Yes, this seems like something out of elementary school, but as Gary Vaynerchuk, who is the founder of Vayner Media and turned his father’s $3 mil wine business into $60 mil, has said repeatedly over the years that we’re seeing a youth movement in our society. A 40 year old man twenty or thirty years ago acted much older than a 40 year old in 2014. When adults are texting “LOL” and “OMG”, using hashtags, and talking about their favorite athlete or sports team on social media, you realize that how we socialize today can also shift how we market to multiple generations tomorrow.

The beginning stages of conducting business have been made on social media in the past, whether that’s B2C or B2B. When a 21 year old can talk to a 35-40 year old business owner on Twitter or Facebook, the foundation for a virtual interview is there. When that 21 year old who is an aspiring or current business owner starts talking with that experienced entrepreneur, a business connection can be made and it could lead to business transactions or a possible interview for an internship or job.

We are living in an amazing time. While you’ll say, “That doesn’t happen in business” it already has and will continue. Even in B2C marketing, Twitter has become the platform for businesses to offer their services to customers who might need it. I’ve seen business card offers, web design, SEO, advertising, and marketing pitches on social media, not just Twitter. Thinking that business can only be conducted the way it’s been for the past 100+ years in backwards thinking; we’re now heading into 2015.

The sooner we see the endless possibilities social media has, the sooner we can start advancing ahead in our careers, begin to build business relationships with people we may never have met, and grow strong business connections that not only benefit those your business’ services can help, but also get you loyal and lifelong customers and clients.

Blogging, Business, Economy, Marketing

Reddit: Are You Willing To Take A Journey Into Uncharted Waters?

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Reddit logo
Kinologik / Foter / CC BY

Recently I’ve been experimenting with Reddit, which I will now refer to as the site where SEO gets a dose of steroids. What is a combination of social media, and as Reddit describes themselves “The front page of the Internet”, I’m a little leery of using this site on a daily basis until I fully understand the ins and outs. However, if you’re willing to take the plunge into uncharted waters, at least prepare yourselves for what could either be the greatest thing you’ve ever done, or something you wish you never experimented with.

Reddit frowns upon self-promotion by posting content that you’re directly related to, and for good reason due to the possibility of spamming. But there is another good reason for this that may not have been the initial intent by the site’s creators. When you post your own content, you’re fully exposing yourself to the elements and the community that Reddit has. This isn’t Facebook, Twitter, or Instagram, this site is everything your parents or elders told you about the real world, it can get very cold and hostile. You risk the chance of being eaten alive, and it’s not because of the content you post, but because Reddit reaches 10 million people a day, there’s the possibility that you get viewers and readers who are not part of your niche market.

As a blogger of another site, I posted a few older articles for testing purposes to see what the response would be, and whether I’d gain more traffic. I got traffic alright, a few hundred views within an hour, but unfortunately it didn’t reach the people I really wanted. When you post a link, you have to submit it to a Subreddit, which is similar to a category, Google Adword, or hashtag, but these Subreddits are communities. There’s no way around them, you have to send your content to one of them. And this is where the problem lies.

Despite what I had read before signing up, it’s not as easy to curate your content to niche markets depending on what you write. Business, marketing, and economy related content works great, however these Subreddits have strict policies on self-promotional links. Other topics such as hobbies can easily be placed in the wrong categories and Subreddits that reach people who are not in your target audience or niche market. Unlike Twitter and Facebook, the Reddit community is a completely different group that can either be your best friend or worst enemy.

From a business standpoint, I’d stick with SEO and social media marketing, excluding Reddit, unless you’re going there to be part of a community. I’d be very careful as to what I’d post when it comes to your specific business. Back when MySpace first came out, parents were very concerned about kids exposing themselves to the Internet to a bunch of strangers, and while we can all laugh about it now, I as a millennial am concerned about Reddit because it’s so different from Facebook and Twitter.

I’m not writing this to completely discourage you from joining or giving you a false impression of Reddit, but there does need to be a warning label that comes with it when you’re trying to grow a following or sharing your own content. For some of you, it might be the best experience and decision you’ve ever made and some people are thriving off it, but if you’re trying to target a specific group of consumers or audience, there is nothing wrong with sticking to Facebook, Twitter, and SEO.

In conclusion, if you’re a blogger who is trying to reach a big audience, you can see exponential growth and notoriety within a day, but if you’re a niche blogger you risk having your content being read by people who you have no interest in reaching. It all depends on what your objective is when using Reddit. Personally, I will stick with more conventional forms of marketing and content sharing until I fully grasp Reddit and it’s community. Again, I’m not saying it’s bad, but just be careful if you are interested in joining. It’s powerful and I saw an increase in exposure, but not all of the results were positive.

Business, Economy, Marketing

What Are Your Thoughts On SEO and Social Media Marketing?

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The Apple Iphone 3GS gets a Phone.
Ninja M. / Foter / CC BY-NC-SA

There are plenty of discussions out there that you’ll find on the Internet and on social media platforms discussing SEO, social media marketing, and what would be better for marketing. But rarely, if ever, do people who start the discussions ask the audience, group members, or loyal readers what they prefer, or what’s working best for them. Self-proclaimed social media gurus live and die by social media marketing, but they never ask marketers, business owners, or even the individual blogger what social media platform is bringing in the most traffic. SEO has proved to be effective for businesses, but how effective?

As we all know and have heard, what works for one business, might not work for the other. Some industries thrive off of social media platforms such as Facebook, Twitter, and Instagram, while other, more traditional industries still get their best results through SEO and websites. Bloggers can also be part of the discussion as the topic they write about greatly affects how their marketing approach will be. When it comes to talking about products, web based content would be most preferred with social media reinforcing the content that is being shared. Law offices, doctors offices, and other services that can’t be explained through pictures and 140 character tweets would fair better by using SEO and websites filled with content to ensure the potential customer that they’re making the right decision.

So what are your thoughts on SEO and SMM? Which do you prefer and why? Do you incorporate both into your marketing strategy? Which is seeing better results? It’s one thing to say social media marketing is better than SEO, but it’s quite another to hear what’s really being the more effective strategy for small and big businesses alike. Understanding what’s working best is how everyone can profit in the end. At the end of the day, both SEO and SMM are taking up your time and money, but which one is worth the investment? Finding out what works best will save you a lot in terms of money and time, and with marketing being an integral part of a business strategy, it’s every important to learn what is working best in your industry and what isn’t.