Tag Archives: SEO

Marketing

Facebook Page For Your Business Unattended? That’s Detrimental

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Most small businesses, especially those that have been around before the social media era, rely heavily on newspaper ads, their static website, and word of mouth to get customers. These same small businesses have created Facebook pages for their companies, but stopped posting after a month or two when they didn’t see growth in followers and or customers coming from social media. Now with the Millennials becoming the second largest consumer group in the United States, those unattended Facebook pages could prove to be detrimental to small businesses’ marketing efforts.

When searching for small businesses in the local area, their websites are usually the first or second link on the first page of Google. Beneath the website is a link to the business’ Facebook page. On a side note, which I’ll discuss later, Facebook is an amazing tool because if you’re a small business owner, you didn’t pay for SEO. In this day and age, consumers will take a look at businesses’ social media pages because they offer more information about the company besides the website’s “About us” and “Home” pages. A Facebook page that includes pictures and recent posts, showing to potential customers that your company is still in business, could very well be what persuades customers to visit your store or choose you if your company is serviced based.

Since small businesses rarely update their websites, Facebook pages are the most cost effective tool as campaigns and boosting posts to get “Likes” and expand the overall reach of content posted, which in turn gives the owner or social media marketing manager the ability to update their customers in real time. Facebook’s pages are a game changer for many reasons as web traffic can be generated, instant messaging which allows customers to get in direct contact with the small business without having to call or visit a physical location to get answers, and potential to see large growth in a very short period of time if your market correctly.

Combining these key points, along with Facebook’s free SEO that puts small businesses’ pages directly beneath their website’s link on Google, should definitely be enough to make small business owners have a sense of urgency to start effectively using and marketing on social media. Use that to your advantage, because when I see small businesses have a Yelp page, but not a Facebook page that is constantly updated, you’re giving bad reviewers credibility and legitimacy as the lack of content and engagement on your Facebook page will give credence to their words.

We now live in a time where customers judge a business by how may followers and likes they have, and how often they post rather than reputation. Without content, consistent ads, and boost posts you’re actually hurting your business in the long run. Yes, word of mouth and newspaper ads can be effective, but there’s a large percentage of potential customers you aren’t reaching, and at the end of the day, that will make the difference between whether your sales remain the same, or grow.

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The Power Of Memes In Social Media Marketing

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What if I told you that memes are the most undervalued, misused, and overlooked marketing tool for businesses both big and small? A picture with a funny caption, motivational quote, or words that create pride for a certain group can be the most powerful use of communication between companies and customers, and the social media manager and the followers who like or follow the page. Memes are often looked at as non-professional in the business world, but the companies who effectively use them, could very well see a strengthening bond between them and their consumers.

If you’re on Facebook, you’ll see your friends post memes. Often these pictures have a theme that makes the poster prideful in what he or she believes or what they consume and own. I often engage with the local car scene being a car enthusiast. Owners of Honda Civics will post all the content they can find that assures them they have the best car. The same goes for Mustang owners and any other car brand you can think of. So why aren’t businesses doing the same?

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Taking a jab at Chevrolet, a Ford pickup truck owner created a meme that shows a Chevy pickup getting pulled out by the more dominant Ford. While at the corporate level, Ford’s official social media accounts probably wouldn’t post such a picture, not only to save face, but getting into a Twitter war, or Facebook feud, would come across as very childish and unprofessional. But for a Ford dealership, creating a similar post that may not be as straightforward, might be a good way to pry potential Chevrolet owners away from buying a Silverado, and instead seriously consider a Ford F-150.

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Who doesn’t love Oreos? By far the best cookie on the market, and as the meme suggests, you simply cannot have just one Oreo, it’s impossible. While Oreos are in a class of their own, companies can learn from the loyalty many buyers have towards the brand. There’s a pride in the cookie and those who consume them. You may eat Chips A-Hoy chocolate chip cookies, but everyone knows Oreos is the most satisfying cookie, especially with milk.

What we are seeing in marketing, is the growing loyalty and love for certain products and brands. These memes re-inforce the belief of consumers that what they have is the best. Memes aren’t just for products but also activities. People often post pictures with captions that make them feel superior for participating in a certain hobby, while others are looked down upon for not taking part.

The bond between companies and customers is beginning to get more intimate. Not in terms of romance, but a friendship and loyalty is starting to develop, and it can only get stronger with more customers joining the ranks of Facebook pages and sharing their love for a product or hobby. This is making it easier on businesses to acquire repeat customers, especially with the help from those business’ social media accounts who actively engage with their followers.

Business, Economy, Marketing

Instagram Has Become A Consumer-Friendly Platform: Which Is Good News

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Three years ago, what was Instagram and Pinterest? What value did they bring to the consumer, and were they worth the devoted attention by marketers? Some would argue that Facebook was and is currently the primary focus, and that it should be. However, has Facebook reached a point where not only the advertising has lost its effectiveness, but that, combined with Facebook’s evolution to becoming the platform to discuss social, political, and religious issues has pushed consumers to other platforms? Absolutely. There has been a major shift to Twitter and Instagram, and with that brings bigger and better marketing opportunities for businesses both big and small.

What makes Instagram so different is that the picture is what draws people in, not the written text below. Hard selling is very difficult as putting out quality, native content is a number one priority that will make more of an impact due to great visual posts. On Instagram, the consumers come to you. By effectively using hashtags, you’re drawing customers in, but the ball is in their court, not yours. They have the power to choose whether they’ll follow and consume what you sell, and they’re the ones that are engaging with you, rather than you engaging with them. Facebook has become a push platform, where Instagram is at it’s best when you’re attracting customers.

Companies are now promoting their products with the use of great content, and in-turn, are now getting inquiries about prices and services by serious consumers. On Facebook, it’s become rare to see customers engage with companies in such an open manner, unless those companies are very friendly, open, and direct through the use of their content. Small businesses ranging from selling t-shirts to car services, are seeing results through the content they share. Visualization is key. The better the picture, the more engagement.

Instagram is also a platform where it’s a must to update on a regular basis; four, five, sometimes even six pictures a day aren’t enough. But it should be noted that you have a clear strategy when it comes to the distribution of your content as certain hours of the day work better than others. To some degree, Pinterest has a lot to do with Instagram’s growth and maturity as a social media marketing platform. Pinterest is essentially the visualized version of eBay and Amazon, and through that, a great quality of content has now shifted to Instagram.

Consumers have a desire to become “friends” with companies, and build a connection through the use of content. At the rate Facebook is going, advertisements along with boring content is repelling customers, which may eventually lead to Facebook becoming valueless to businesses in terms of selling products in mass volumes. Right now Instagram is one of the hottest social media platforms out there, and it would be a mistake to not use it to your company’s advantage.

Prepare to put out great content and engage with your followers. Social media is changing, and Instagram’s current setup is the direction social media marketing is heading. Visualization will be key to selling anything, so it’s time to make the switch and focus on other platforms that aren’t named Facebook.

Business, Economy, Marketing

Not Marketing On Social Media? You’re Playing With Fire

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On my other website, Boston Auto Blog, I’ve discussed the importance of having a sound social media marketing strategy for car dealerships, but it’s essential for any industry. Over the past three months I’ve spent much time looking over companies’ social media strategies, while also taking notes on the businesses who aren’t taking social media platforms seriously. The findings were alarming for the businesses who weren’t consistently posting content, engaging with followers, or didn’t have any social media presence. We are now living in a time where marketing on Facebook, Instagram, and Twitter are vital, similar to when big conglomerates moved to neighborhoods, killing the small businesses off in the process.

As in the early days of the shopping mall and companies who could market, advertise, and mass produce products on a grand scale, new businesses who have the foresight of marketing on social media are stealing market share away from local perennial powerhouses. In 2015, it’s a friendly environment for young startups because they can use social media to their advantage as the virtual word of mouth. They can engage with followers even before their doors open, update their future customers on news regarding their startup, and already make an impact before their grand opening. The local stores with a strong tradition of being a great place to shop at is no longer good enough, especially if they’re not using Facebook or any other platform.

This year, there has been a new car dealership that’s moved into the local area. Months ahead of time they were posting updates and promoting their dealership with Facebook ads, so when the doors were finally ready to open, they had immediate customers. In turn, some dealerships in the area started scrambling and began promoting their Facebook fan page, but it was too late. The new dealership was not only promoting, they were also posting native content of their showroom, cars, nail salon, and memorabilia store. So far after 6 months since their grand opening, they’re by far the most popular dealership and have a following of over 8,500 fans on Facebook, which is more than dealerships who have been open for decades.

Traditional businesses who operate the old-fashioned way are playing a very dangerous game. By not going digital and updating their marketing strategy, they’ll get beat by the companies who are primarily marketing on social media. In fact, I haven’t seen one commercial from that dealership. Their popularity arose from word of mouth, social media marketing on Facebook, Instagram, and Twitter, and engaging with the local community. They were already a member of the neighborhood before the store even opened, and no one can deny that it had an impact on the local area.

Social media marketing will continue to help grow the companies who use Facebook, Instagram, and Twitter effectively, and will kill off the businesses who don’t take social media seriously. It’s already become apparent that this new dealership is taking business away from other showrooms in the area. For any company out there, the new kid on the block who is reaching out to the community should be putting fear in the hearts of the hometown boys who’ve owned the local turf for decades. You either update your marketing strategy, or you’ll be forgotten like the town diners and local stores that were eaten up by companies who could advertise on a mass scale.

Marketing on social media is serious. Without a sense of urgency, and not putting in the time and dedication to grow your Facebook, Twitter, and Instagram followings, you’ll be opening the door for others businesses who understand the importance of online marketing, and they’ll gladly take your customers away from you.

Business, Marketing

Instagram And Pinterest Will Change How We Shop

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Remember the days when you’d get a catalog in the mail, or you subscribed to a store and received online catalogs which influenced your buying decisions? With the existence of social media, and platforms such as Instagram and Pinterest, that’s all beginning to change. Pinterest, more than Instagram, has become the social media outlet where 32% of users plan to go buy what they pinned, while 30% said they’d take the next step in the buying process and purchase what they viewed on an online store, according to a recent study done by Millward Brown Digital. We’re slowly beginning to see changes in buying habits and behaviors, and it all starts with visualization.

Why are Instagram and Pinterest so compelling from a consumer’s standpoint? For industries such as home improvement, home decor, and clothing, visualization has become key to online marketing success. People who need new bath or kitchen fixtures no longer have to look through a catalog and find what looks good. On Pinterest, people can now see what those products look like in a bath or kitchen setting. They can visualize and see themselves in that room instead of being given a photo of the product with a white backdrop.

As the old saying goes, “A picture is worth a thousand words” and it can’t be more true for marketers and businesses on social media in 2015. The reason why Instagram is successful is because of the editing and filters done by users to make pictures really stand out. Not only are they great to look at, but they’re beginning to influence consumers in multiple industries. You’ve probably seen Millennials on Twitter sharing photos of cars, houses, and pictures of happy couples with the caption, “Life goals”. When did this all come about? Nice cars, houses with luxury interiors, and happy couples could always be found on television, in a magazine, or through a search engine. Why now has every 20-35 year old become enamored with pictures displaying luxury and happiness?

Pinterest, Instagram, and to an extent Youtube is where this craze for virtual visualization has come from. Similar to the days of the first movie with sound or first television that brought color to screens, people want more. Back in the early to mid 20th century people wanted sound and color to help make movies and television shows more appealing and easier to watch. Today Instagram and Pinterest have given consumers pictures with real life settings where they can see themselves owning that car, living in that house, or being happy with their significant other. That’s why Pinterest is seeing a combined 62% of users making buying decisions online, or being influenced to buy a product in the store. Those pictures are almost a trial version for consumers, where they can see what looks good in their house and if it’s worth purchasing to make their homes look the same as the one in the picture.

With all this being said, Pinterest and Instagram are opening the door for virtual reality and point of view videos. Instead of seeing someone in front a camera reviewing a product, first person videos is where the imagination of consumers goes one step further. If you’re interested in buying a car, you can find multiple car reviews on Youtube, with similar presenters all saying the exact same thing, with the same camera angles, and none of them can find a way to be different in any way.

However, Winding Road Magazine offers viewers point of view videos with a first person look behind the wheel. The sound systems they use make it possible for people to hear exactly what the driver is. Since the cameraman doesn’t say a word, viewers can put themselves in his shoes and imagine themselves in that car. With over 150,000 subscribers and over 50,000,000 views, Winding Road Magazine is well ahead of the curve when it comes to the next era of technology and social media marketing.

Visualization is becoming a major factor in buying decisions. If you’re posting pictures of your products with white backdrops, your content may not be as effective as the company who is using photos of their product in a real life setting, such as a living room or kitchen. Virtual reality will be made possible thanks to GoPro cameras and technology coming out next decade. More importantly though, right now in 2015, you must use Pinterest and Instagram to your advantage and give your customers exactly what they want; a visualization of your products.

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Blogging, Business, Economy, Marketing

Effective Social Media Marketing Starts With the Person Behind the Account

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Effective social media marketing all comes down to the level of intensity, passion, and love for the product, business, or service your company is offering. If you don’t believe in the product, are unsure whether it will sell, or have very little interest in what you’re selling, I can guarantee you will not see the results you are hoping for. A business owner, Youtube vlogger, blogger, or social media manager’s passion for what they’re selling, talking, or writing about is present in their work. If they love what they’re doing, it will be shown through the quality of their work.

The person behind the social media accounts, whether they’re the marketer or the business owner, take on the business’, blog’s, or website’s brand. That brand is constantly being shared through the statuses, pictures, and tweets, and the passion that the social media manger has for whatever is being sold or shared will ignite others to respond and take a closer look at what your company does or what your website talks about. Social media has become the face of the company’s brand. While you, along with what you post, is the heart and soul. If you write or share content that comes directly from the passion you have for the subject, you will get noticed.

This coincides with the amount of times you should post on your social media pages. People always ask, “How many times per day should I post content on my accounts?” My answer is, if you truly love and believe in what you’re selling, the number of times you post no longer becomes an issue because you’ll always find interesting content to share with your followers.

On Twitter, why are some entrepreneurs better at maintaining their large group of followers while others become the occasional tweeter who just shares content but nothing more valuable? Some would say lack of time, but if you truly love your business you most likely want to talk about it to anyone who wants to engage in a conversation. Who knows, you could learn something from your followers by listening to them and engaging in two way conversations.

Social media marketing really does come down to the passion you have for your business, service, or product. Being apprehensive and shy towards reaching out to potential clients and customers becomes less of a problem when your truly believe in what you’re offering to make their lives and businesses better. Just as when we were in school, we never put in the effort to do better in the subjects we hated or had no interest in. But those classes that made us think, be creative, and formulate new ideas were what got us through school.

Whether it’s a hobby or the line of work you do, social media is the tool that helps us reach out to like-minded individuals, clients, and customers who will walk into your store’s doors or buy your products online. It’s imperative that we use social media to our advantage and see a ROI that you’ll never get from traditional forms of marketing.

Economy, Marketing

It May Be A Great Product, But What Do The Sales Figures Say?

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Walkman
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Whether you’re selling candy, clothes, automobiles, tech gadgets, or any other products you can think of, everything you do behind the scenes and in your marketing strategy mean nothing unless the sales figures reflect the day-to-day operations and processes. The product may be great, it may look cool, and you may think it sells, but if there are no buyers and sales figures are down, changes have to be made to create a desire and want for the product you’re trying to sell. When it comes to products, there is so much to selling and marketing than what you, or your friends think, and what may seem popular in one clique, could be completely irrelevant to a broader customer base and bigger target markets.

At the International Consumer Electronics Show in Las Vegas, Sony unveiled their new Walkman (I know, we’ve suddenly taken a trip to the past). It will be on sale for a mere $1200 this Spring. While Generation X can have their flashbacks down memory lane, the issue comes down to what we should expect in terms of sales figures. Taking on Apple where they’ve dominated since the beginning of the millennium is a very bold strategy. Most MP3 players have failed against the iPod, why should the Walkman expect to steal market share away from Apple?

At $1200, are consumers really going to buy that over the traditional iPod? As a consumer and student of business, these questions have to be raised. We’ll find out soon enough, but let’s move our attention to automobiles that are selling, and in particular Cadillac.

Over the past 6 months all you’ve heard from Cadillac is how they’re going to take on BMW, Audi, and Mercedes Benz. ‘The reign of the German Big Three is coming to a close because they’re not making cars like Cadillac’, is essentially what the leaders of the American luxury brand has bragged. Well, the annual sales figures have been released, and it’s time to see who has ended up with egg on their face.

According to goodcarbadcar.net here are the statistics.

Audi: Sales up 15.2% in 2014 from the previous year.
BMW: Sales up 9.8% in 2014 from the previous year.
Mercedes Benz: Sales up 6.5% in 2014 from the previous year

And then there’s Cadillac.

Sales figures down 6.5% in 2015 from the previous year.

Cadillac is improving from what they’ve produced over the past few years, the problem however is the very strong perception that Cadillacs are still owned by older folks, and even worse they’re still a branch of GM. Once again, the product can look great and may be a better option, but the sales figures don’t show that.

Another example is coming from a different side of the business spectrum, the branding, marketing, and advertising branch of business. Entrepreneur Magazine shared an article discussing 10 of the worst new logos for big companies in 2014. While a few are clearly bad, others were an improvement and further developed the brand and direction the company is moving in. Whether these logos were bad or not, what do the sales figures have to say?

Personal opinion is what blinds us all from seeing the truth, and in this instance I’m talking about business, and this can be from the owner or the consumer. Sales figures show no bias, they have no favorites, they reflect the changes that really matter, positive or negative. Sony’s Walkman could be a huge bust or a success, but at $1200 let’s see how long that price lasts when consumers can buy an iPod for much less. Cadillac is being aggressive, attacking the German auto brands and trying to compete against the most popular car companies in the world. In 2014 they failed to live up to the hype. Lastly, personal opinion that fails to see what the sales figures really say, loses all credibility.

In business there are two things you must be aware of, listen to, and learn from. Sales figures and the consumer. These two aspects tell the truth. The customer is always right, and sales figures are never wrong.