A few days ago, I received an email from Twitter for one of my accounts, giving me information on the amount of views I got on a particular link I posted. It told me what was the most popular tweet I shared during the week, and also how many followers I accumulated. As most of you know or have probably seen, Twitter has made changes to profile pages, making all tweets more vivid and enabling you to put a popular tweet at the top of your Twitter timeline. With these subtle add ons and changes, could we be seeing the future and growing potential Twitter may have for businesses both big and small?
The first thought that came to mind with the analytics email was that this would be an important tool to gauge how effective marketing and advertising on Twitter really is. This also gives the user valuable information as they’ll get a better idea as to what content draws the most views and creates buzz. Right now that is what’s lacking from Twitter, and while your website’s analytics page gives you certain information, it doesn’t exceed the boundaries of the site itself.
If this becomes an added feature to Twitter, this further enhances the effectiveness of social media marketing, and gives the business owner another tool to see what works for the company and what doesn’t. Search engine optimization is slowly being replaced by social media optimization, which unlike Google, Yahoo, and Bing, targets a specific audience and gives the customer or viewer exactly what they want. This also works for the marketer or business owner, as social media is beginning to drive more traffic to sites making keywords obsolete as opposed to hashtags, which are being used across most social media apps.
Also by giving the statistics on what the most popular tweet of the week was, it then lets the account manager know what gets attention and how other users respond to it. Instead of sitting around thinking of what to Tweet next or thinking of a clever statement, companies could use the same blueprint based off the analytics to tailor to a specific audience, something that they don’t have right now, forcing them to use their own judgment. If business owners know what makes their followers tick, they’ll continue posting content that creates interaction and further development of the customer base on social media.
Facebook, Twitter, and all other social media outlets are the future of marketing and advertising, and receiving an email from Twitter that gives me information on my tweets and links, proves that how businesses reach potential customers is changing. It will be interesting to see if Twitter does in fact implement an analytics page on the site itself, or continue sending emails to their users. Either way, this could be vital to a business, especially those who market and advertise on social media.
However, the only question that has to be raised is whether this will be used for businesses only. Analytics to companies and marketers are extremely important, but to a high schooler or college student who has no interest in either career paths wouldn’t find an analytics page useful.