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Marketing Matters: Is SEO Overrated and Outdated From A Customer’s Point of View?

Business owners and companies around the globe are constantly looking for ways to attract customers and reach out to people. One of the most popular and well-known forms of marketing and advertising over the internet is by utilizing SEO and Google Adwords.  But are the days of customers or future buyers using Google and being lead to a website that used the correct words to be at the top of search results coming to a close? The answer is yes, but many companies and even marketing consultants still preach SEO as if that’s the only way to draw in views and potential customers.

Having recently bought a car, and currently reading Youtility that was co-written by Jay Baer, I’m beginning to see that there is a flaw in how businesses market and rely upon SEO.  When it comes to the automotive world, think from a customer’s point of view, and apply it to other sectors of the economy.

After a few weeks of research and narrowing down the list of potential vehicles, the first step I had taken was to visit Cars.com because of their reputation and history as being a place to find a wide variety of new and used vehicles. While they advertise on television, the years of it’s existence and it’s simplicity made it the perfect resource to see what my choices were. Next, once the decision came down to three vehicles, I didn’t go on Google searching information on the car so I could read endless pages and reviews, I went to YouTube to visually see, hear, and in some cases watch the reviewer drive the vehicle. Whether these individuals make money off of these 5 minute videos or not, it’s a form of marketing; video advertising.

Once the decision was made and I found the dealership where the car I wanted was, I went to that dealer’s website, or the source that contains the product I want to buy. When I saw that it was available, I made the trip to go see it and later bought that car.

The three steps that were taken to buy the product weren’t the traditional SEO or Google search that has been taught for years as the most affective form of marketing. While this was and sometimes still is the case; visual advertising, reputation, and the source itself didn’t require SEO to get me to view, research, and later buy.

So now let’s tie this into other examples and products or services that can use other forms of marketing that aren’t directly related to SEO. For instance say you’re a plumber, carpenter, electrician, or anyone who works on houses. You have the skills and the demand in the industry, but how do you establish yourself and break away from the rest of the other private contractors out there?

Create YouTube videos, especially those that are simple tutorials that inform and help the viewer install an item or how to use a certain tool to fix a problem. This may seem counterintuitive, but most of the viewers won’t install or fix these things by themselves, they will call a professional and pay someone to do the work. By putting yourself out there, saying a quick blurb about who you are  or what company you work for and your experience in the field, that pays immediate dividends over other forms of marketing because that viewer can personally see you.

One thing to remember is that in this day and age with social media, marketing has to become personal. The customer or client must have a connection with the contractor, business owner, or the company before they buy into a service or product.

The days of SEO are ending. The days of the customer using these Adword searches are ending. Helping these potential buyers visualize, answering their questions and concerns, and giving them the feeling of trust is the best and most affective way of marketing and advertising.

There is a lot more that needs to be covered regarding other avenues that attract clients and customers in all industries. Over the next few weeks and months I will take an in-depth look at new ways companies are trying to reach people. Hopefully I can persuade you to take the next step into a new era of marketing and advertising that hasn’t been explored or used by many businesses and even marketing consultants.

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